Frequently Asked Questions
How can I contact Covus customer service?
You can reach our customer service team by using the contact page, by reaching out via social media or sending an email at info@covus.nl.
What payment methods does Covus accept?
We accept a variety of payment methods, including iDeal, major credit/debit cards, PayPal, and bank transfers.
Does Covus ship internationally?
Yes, we offer international shipping to most countries around the globe. However, please note that shipping times and costs may vary depending on your location and the shipping method selected. For more information on international shipping rates and delivery times, please visit our Shipping page or contact our customer service team.
What is Covus' return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 14 days of receipt for a refund or exchange. Contact our customer service for more information on the return process.
How long will it take to receive my order?
Delivery times may vary depending on your location and the availability of the product. Generally, orders are processed within 1-2 business days, and standard shipping within the Netherlands typically takes 2-5 business days.
What is Fitje?
Fitje is a simple tool that you place between the fuel pump handle and the pump to hold the handle during fueling up, keeping your hands clean and allowing you to fuel comfortably.
How do I use Fitje?
Simply slide Fitje between the handle and the pump before you start fueling. It will hold the handle for you, so you don't have to hold it yourself.
What material is Fitje made of?
Fitje is made of durable and lightweight plastic called polypropyleen, designed for long-term use.
Can I store Fitje in my car?
Yes, Fitje is compact and lightweight, making it easy to store in your car, such as in the glove compartment or door pockets.